Frequently Asked Questions
What should I wear during my massage appointment?
You may choose to wear some clothing, undergarments or nothing at all. As the therapist performs the massage, the only area that will be exposed is the area of the body being treated at the moment. Once massage in that area has been completed, the therapist will re-drape the area with the sheet and blanket. Ultimately, what you wear is based on your level of comfort with the therapist, or what your specific therapist recommends based on the type of massage that you select. For example, if you would like to receive specific stretches, your therapist might ask you to keep your underwear on in order to ensure that your modesty is protected at all times.
How should I prepare for my massage?
Great question! There are several things that you can do to ensure that your massage is a great one:
A relaxing shower and freshly brushed teeth will be the best way to prepare for your session. The hot water will start loosening your muscles, kicking in the relaxation process. You and your therapist will be most comfortable with the absence of perfumes, oils, smoke, or other smells or substances, or naturally occurring odors that can accumulate during a typical day, and he or she will extend the same standard of cleanliness to you.
If you are a new client, please download the for under the "Intake Tab". Please print out and complete a form to provide to your therapist. If you cannot print the form, please contact your therapist and a different format can be provided by email, or a paper copy delivered on site.
Start drinking water now. Massage increases circulation through the body's "sewer system" and it flushes things our most easily when well hydrated. Once you have received your massage, keep drinking that water to maximize your body's efficiency and relaxation. You any feel very drowsy, like you could go to sleep. Or you may feel energized, like you can rule the world! Either is possible and normal. It is also possible to experience a bit of soreness in focus areas. But at no time should you feel overly sore.
What should I expect during my massage?
You should expect to feel relief and relaxation. In areas where you normally experience discomfort or tenderness, there may be a sensation that it "hurts so good" or that it's slightly uncomfortable, but still tolerable, and feels like it needs to be done. Or, you might experience pure relaxation. At no point should you feel like you want to jump off the table (except during deep tissue sessions). If at any point you feel like your therapist is giving too much pressure or stretch, or not enough, please be sure to communicate this to him or her, and he or she will respond by adjusting the pressure accordingly.
Can I stop my massage once it has started?
Absolutely! If you feel the need to stop your massage at any time, you may do so. However, refunds are only given if a cancellation within 24 hours of booking, and your therapist will still need to be fairly compensated for time, travel, and set-up in the event of a last minute cancellation.
Do I have to tip?
Tips are never expected, but always appreciated when our therapist has delivered exceptional service. Feel free to include a tip with your credit card purchase, or you may provide cash tips directly to your therapist.
How much should I tip?
Give what you feel inclined to give from your heart. 20-30% is the range for most gratuities. But feel free to give more based on the level of service you received.
What is included in the massage?
Your outcall massage session includes an experienced and professionally insured Licensed Massage Therapist. This therapist will provide the massage table, chair, or mat to be used in the session, sheets, music, and his or her oil or lotion of choice (unless otherwise agreed upon between client and therapist), and your choice of aromatherapy. We bring everything you need. All you have to do is relax!
A variety of massage techniques which may include compression, kneading, rocking, jostling, vibration, tools, and assisted stretching (when indicated) will be included with your massage.
Can I choose the gender of my therapist?
You may request either a male or female therapist during the booking process. However, different therapists are available during different times. In the event that your requested preference cannot be guaranteed, you will receive a phone call where you will be given the opportunity to select the opposite gender, cancel the appointment, or reschedule for a time that your preference is available. In order to ensure your desired booking request is accepted quickly, it is encourage that you select "no gender preference" so that you are not excluding great therapists that may be available.
Can I still receive a massage if I am pregnant?
This will depend on you and the health of your pregnancy or your history with pregnancy, but in most cases the answer is YES! In fact, massage can be extremely effective in helping you to feel fabulous during all three trimesters of pregnancy. If you are classified as "high risk" or have a history of miscarriage, then you'll want to check with your doctor before your first session.
What is NOT included in the massage?
Treatment of any specific disease or condition. We're not doctors here!
Hot Stones (for both liability reasons and convenience)
Sexually oriented services, discussions, suggestions, harassment or favors of any kind.
Does a NurtureNOW! Touch session include massage?
No, the NurtureNOW! and 7StonesNOW! sessions do not include professional massage by design. However, if the facilitator chooses to rub your temples or feet during the session, it is given freely by him or her, and NOT included within or in addition to the cost of the session. In other words, any massage that takes place in these sessions would be incidental and at the discretion of the facilitator and will not charge for, nor be compensated for, as they are not professional massage sessions, but compassionate touch.
What type of lubricant do you use?
Our lotion of choice is made by a small manufacturer, Natural Formulations, in Skokie IL. It is free of fragrance, dyes, and parabens. If you have a special oil or lotion that you would like to use, please notify the therapist at the time of the booking request.
[Ingredients: Purified water Cold-pressed non-GMO rapeseed oil, stearic acid (a vegetable emulsifer), grapeseed oil, glyceryl stearate (a vegetable emulsifier), cetyl alcohol (a vegetable emulsifier), sesame seed oil, sodium stearoyl lactylate, phenoxyethanol (and) ethylhexylglycerin (microbe inhibitor), vitamin E, organic Arnica Montana, organic White Willow Bark, bergamot fruit oil, neroli oil and clary sage.]
What should I wear during my massage appointment?
You may choose to wear some clothing, undergarments or nothing at all. As the therapist performs the massage, the only area that will be exposed is the area of the body being treated at the moment. Once massage in that area has been completed, the therapist will re-drape the area with the sheet and blanket. Ultimately, what you wear is based on your level of comfort with the therapist, or what your specific therapist recommends based on the type of massage that you select. For example, if you would like to receive specific stretches, your therapist might ask you to keep your underwear on in order to ensure that your modesty is protected at all times.
How should I prepare for my massage?
Great question! There are several things that you can do to ensure that your massage is a great one:
A relaxing shower and freshly brushed teeth will be the best way to prepare for your session. The hot water will start loosening your muscles, kicking in the relaxation process. You and your therapist will be most comfortable with the absence of perfumes, oils, smoke, or other smells or substances, or naturally occurring odors that can accumulate during a typical day, and he or she will extend the same standard of cleanliness to you.
If you are a new client, please download the for under the "Intake Tab". Please print out and complete a form to provide to your therapist. If you cannot print the form, please contact your therapist and a different format can be provided by email, or a paper copy delivered on site.
Start drinking water now. Massage increases circulation through the body's "sewer system" and it flushes things our most easily when well hydrated. Once you have received your massage, keep drinking that water to maximize your body's efficiency and relaxation. You any feel very drowsy, like you could go to sleep. Or you may feel energized, like you can rule the world! Either is possible and normal. It is also possible to experience a bit of soreness in focus areas. But at no time should you feel overly sore.
What should I expect during my massage?
You should expect to feel relief and relaxation. In areas where you normally experience discomfort or tenderness, there may be a sensation that it "hurts so good" or that it's slightly uncomfortable, but still tolerable, and feels like it needs to be done. Or, you might experience pure relaxation. At no point should you feel like you want to jump off the table (except during deep tissue sessions). If at any point you feel like your therapist is giving too much pressure or stretch, or not enough, please be sure to communicate this to him or her, and he or she will respond by adjusting the pressure accordingly.
Can I stop my massage once it has started?
Absolutely! If you feel the need to stop your massage at any time, you may do so. However, refunds are only given if a cancellation within 24 hours of booking, and your therapist will still need to be fairly compensated for time, travel, and set-up in the event of a last minute cancellation.
Do I have to tip?
Tips are never expected, but always appreciated when our therapist has delivered exceptional service. Feel free to include a tip with your credit card purchase, or you may provide cash tips directly to your therapist.
How much should I tip?
Give what you feel inclined to give from your heart. 20-30% is the range for most gratuities. But feel free to give more based on the level of service you received.
What is included in the massage?
Your outcall massage session includes an experienced and professionally insured Licensed Massage Therapist. This therapist will provide the massage table, chair, or mat to be used in the session, sheets, music, and his or her oil or lotion of choice (unless otherwise agreed upon between client and therapist), and your choice of aromatherapy. We bring everything you need. All you have to do is relax!
A variety of massage techniques which may include compression, kneading, rocking, jostling, vibration, tools, and assisted stretching (when indicated) will be included with your massage.
Can I choose the gender of my therapist?
You may request either a male or female therapist during the booking process. However, different therapists are available during different times. In the event that your requested preference cannot be guaranteed, you will receive a phone call where you will be given the opportunity to select the opposite gender, cancel the appointment, or reschedule for a time that your preference is available. In order to ensure your desired booking request is accepted quickly, it is encourage that you select "no gender preference" so that you are not excluding great therapists that may be available.
Can I still receive a massage if I am pregnant?
This will depend on you and the health of your pregnancy or your history with pregnancy, but in most cases the answer is YES! In fact, massage can be extremely effective in helping you to feel fabulous during all three trimesters of pregnancy. If you are classified as "high risk" or have a history of miscarriage, then you'll want to check with your doctor before your first session.
What is NOT included in the massage?
Treatment of any specific disease or condition. We're not doctors here!
Hot Stones (for both liability reasons and convenience)
Sexually oriented services, discussions, suggestions, harassment or favors of any kind.
Does a NurtureNOW! Touch session include massage?
No, the NurtureNOW! and 7StonesNOW! sessions do not include professional massage by design. However, if the facilitator chooses to rub your temples or feet during the session, it is given freely by him or her, and NOT included within or in addition to the cost of the session. In other words, any massage that takes place in these sessions would be incidental and at the discretion of the facilitator and will not charge for, nor be compensated for, as they are not professional massage sessions, but compassionate touch.
What type of lubricant do you use?
Our lotion of choice is made by a small manufacturer, Natural Formulations, in Skokie IL. It is free of fragrance, dyes, and parabens. If you have a special oil or lotion that you would like to use, please notify the therapist at the time of the booking request.
[Ingredients: Purified water Cold-pressed non-GMO rapeseed oil, stearic acid (a vegetable emulsifer), grapeseed oil, glyceryl stearate (a vegetable emulsifier), cetyl alcohol (a vegetable emulsifier), sesame seed oil, sodium stearoyl lactylate, phenoxyethanol (and) ethylhexylglycerin (microbe inhibitor), vitamin E, organic Arnica Montana, organic White Willow Bark, bergamot fruit oil, neroli oil and clary sage.]